Orders for Products may be placed online using our shopping cart, offline via PDF order form or telephone using the information in the “Contact Us” section of the Site.
Rates for all Products are as listed on the Site. Fees for Products must be paid upfront by credit card unless you have a separate, written agreement with us allowing for another arrangement. If you are set up to order Products via purchase order, then all payments shall be made payable to Longsdale Publishing in U.S. Dollars and payments are due thirty (30) days from the invoice date. Payments not received within thirty (30) days will be considered late and will bear interest at the rate of one and one-half percent (1.5%) per month (or the maximum amount permitted by law, whichever is lower) on the unpaid balance from the payment due date until the date actually paid. If any charge owed is thirty (30) days or more overdue, we may, without limiting its other rights and remedies, suspend your account and restrict your access to the Site until such amounts are paid in full, along with applicable late fees.
You are responsible for all applicable federal, state, and local taxes, duties, fees, charges, surcharges, or other similar exactions, (whether such exactions are imposed directly upon you or upon Longsdale Publishing) (“Taxes”) imposed on transactions you make on the Site. “Taxes” do not include any taxes that are imposed on or measured by the net income of Longsdale Publishing. If you are tax-exempt, you may provide duly-executed documentation evidencing your tax-exempt status to us for our review and consideration. If we accept the documentation, we shall exempt you from Taxes on a going-forward basis, provided that you keep all tax exemption documentation accurate and current.
If you are using this Site as part of an employment process, such as team building, professional development, communication enhancing, job selection, etc., you agree that the results produced by the Site may be shared with the employer that requested your praticipation in the Products. In consideration of using the Products, you hearby release Longsdale Publishing and their agents, distributors, employees, representatives, or related or affiliated companies, and the company requesting you to use the Products from all liability. Information produced by the Products should not and is not used as the sole basis for consideration of selection for employment or job position.
If you need assistance using your Account or purchasing Products, we will provide you with free basic phone and email support (as determined by us in our sole discretion). Please contact us using the information located in the “Contact Us” section of the Site.
Longsdale Publishing will use commercially reasonable efforts to make the Site available at all times except for planned downtime and unavailability caused by circumstances beyond our reasonable control, including without limitation: acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, equipment malfunctions, power failures, Internet service provider failures, and other technology failures. Notwithstanding any of the foregoing, you have no expectation regarding the availability or functionality of the Site. You agree that your purchases are not contingent upon the delivery of any additional functionality or any additional support from us.
You may from time to time provide Longsdale Publishing with suggestions, ideas or other feedback regarding the Products (“Feedback”). Both parties agree that Longsdale Publishing shall own such Feedback and is entitled, but not obligated, to use, develop and exploit it in any manner, without restriction or duty to compensate or seek permission from you.
THE PRODUCTS AND SERVICES ARE PROVIDED “AS-IS.” LONGSDALE PUBLISHING MAKES NO REPRESENTATION OR WARRANTY REGARDING THE PRODUCTS OR SERVICES, INCLUDING ANY REPRESENTATION THAT THE PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, LONGSDALE PUBLISHING DISCLAIMS ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
Last Updated: November 28, 2023